His latest book is Building Blocks of Emotional Intelligence , a primer set on each of the emotional intelligence competencies, and he offers training on the competencies through an online learning platform, Emotional Intelligence Training Programs. This is a subscriber-only article. Subscribe Now I'm already a subscriber.
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Confirm your subscriber information and enter your password. Confirm your subscriber information and create a password. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate.
Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his book of the same name, and Goleman first applied the concept to business with this classic HBR article. In his research at nearly large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader.
The chief components of emotional intelligence--self-awareness, self-regulation, motivation, empathy, and social skill--can sound unbusinesslike, but Goleman, cochair of the Consortium for Research on Emotional Intelligence in Organizations, based at Rutgers University, found direct ties between emotional intelligence and measurable business results. To understand how the five components of emotional intelligence enhance a leader's ability to generate measurable business results.
Brought to you by:. Article Classic. What's included: Educator Copy. What Makes a Leader? Harvard Business Review, 76, This study introduces a model for understanding emotional intelligence: the synergy model.
The emotional intelligence model presented in this study is simple and easy to understand. This study suggests that emotional intelligence is the synergy present in intelligence, where total intelligence is the sum of the intelligence quotient, emotional quotient, and unexplained quotient. The model shows three possible outcomes of emotional intelligence. It also suggests that the best way to understand and measure the impact of emotional intelligence is to listen, observe, and feel LOF it.
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